Partner with Texas Ground Transportation.
Earn revenue share.
Driver FAQs – Texas Ground Transportation
1. How do I become a driver with Texas Ground Transportation?
Fill out our driver application form above on the website. Once submitted, our team will review your details and contact you with the next steps.
2. What documents are required to join?
You will need:
- A valid Texas driver’s license
- Proof of insurance
- Vehicle registration
- Consent for a background check
- Any required city or airport permits, if applicable
3. Do I need my own vehicle?
Yes. We work with independent owner-operators who use their own clean, well-maintained vehicles.
4. What type of vehicles are accepted?
Sedans, SUVs, and vans in good condition are accepted. Vehicles must be safe, insured, and presentable. Luxury vehicles are a plus.
5. Do I need to provide vehicle photos or videos?
Yes. Drivers must submit clear photos and a short video of their vehicle, showing the exterior, interior, and luggage capacity. This helps us verify vehicle condition and match the right car to customer needs.
6. How does payment work?
We collect payment including drivers tip from customers and pay drivers their share for completed trips.
7. What percentage do drivers earn per trip?
Drivers earn 75% of the total fare for every completed trip. The remaining 25% covers operational costs such as marketing, booking management, customer support, and card processing.
8. When and how do I get paid?
Driver payouts are made weekly every Friday, along with a trip summary. Payments are sent via direct deposit or your preferred method.
9. Are there any fees to join?
No. There are no upfront joining fees. We only earn when you earn.
10. What areas do you serve?
We provide trips across Texas, including local city rides, airport transfers, and long-distance travel, based on demand.
11. Will I get a guaranteed number of rides?
No guaranteed volume. Ride availability depends on customer demand, but we actively market to keep drivers busy.
12. Can I choose which rides to accept?
Yes. You may accept or decline any trip. Please respond promptly when a trip is offered. Failure to accept or decline assigned trips in a timely manner may result in removal from our driver network.
13. Who covers fuel, tolls, and airport fees?
Drivers are responsible for fuel, tolls, parking, and any airport access or waiting fees unless stated otherwise.
14. How do you charge customers for trips?
We use a simple and transparent pricing model. Each trip includes a base fare plus a per-mile rate based on distance traveled. We do not use surge pricing like rideshare apps, keeping fares fair and predictable for customers and drivers.
15. What happens if a customer cancels or no-shows?
Our cancellation policy applies. For late cancellations or no-shows, a fee may be charged, and drivers may be compensated when applicable.
16. Do I have to work fixed hours?
No. You control your schedule. However, please inform us in advance of your working hours or availability so we can assign trips accordingly when bookings come in.
17. Is this full-time or part-time work?
This is ideal for part-time drivers looking for extra income. While not a full-time role, we focus on building a strong and healthy working relationship with our drivers.
18. How will I receive trip details?
You’ll get trip requests with pickup, drop-off, time, and fare details through our dispatch system Email or SMS text.
19. Is support available during trips?
Yes. Our team is available to help with rider issues, directions, or payment questions.
20. How long does onboarding take?
Once all documents are submitted, onboarding typically takes 5–7 business days.
21. Are background checks required?
Yes. All drivers must pass a criminal background check and Texas driving record (MVR) review through a FCRA-compliant screening provider before onboarding to ensure passenger safety.
22. Who do I contact if I have more questions?
You can reach our driver support team using the contact details listed on our website.